Privacy Policy
Last Updated: July 29, 2026
At 17Celsius, operated by Seventeen Celsius Activewear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when using our website.
Information We Collect
When you visit our website or place an order, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account login information
- Order and purchase history
- Payment information (processed securely by our payment provider)
- IP address, browser information, and device information
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Manage your customer account.
- Provide customer support.
- Send order confirmations and service updates.
- Send promotional emails and special offers (you may unsubscribe at any time).
- Improve our website, products, and customer experience.
- Prevent fraud and maintain website security.
Payment Processing
Payments are securely processed through Billplz, which supports payment methods including FPX, credit/debit cards, and PayPal. We do not store your full payment card information on our website.
Sharing Your Information
We only share your information when necessary to operate our business, including with:
- Payment service providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Analytics and advertising providers
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to:
- Keep you signed in.
- Remember your shopping cart and preferences.
- Analyze website traffic and performance.
- Measure the effectiveness of our advertising campaigns.
You can manage or disable cookies through your browser settings, although some website features may not function properly.
Analytics & Advertising
We use tools such as Google Analytics, Google Ads, Meta Pixel, and other similar services to understand website performance, improve user experience, and deliver relevant advertisements. These services may collect information about your interactions with our website using cookies and similar technologies.
Your Rights
You may request to:
- Access the personal information we hold about you.
- Update or correct your information.
- Delete your account or personal information where applicable.
- Opt out of receiving marketing communications.
To make a request, please contact us using the email below.
Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no online system can guarantee absolute security, we continuously work to safeguard your information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
17Celsius
Operated by Seventeen Celsius Activewear (KT0614666-P)
Email: care@17celsius.com